Support
We’re here to help you cook. Reach a person at the address below — this is the contact Apple reviewers and customers should use.
support@adaptable.app
We read every message and aim to reply within 2 business days.
Delete your account
Apple requires account deletion in the app. Open Profile, scroll to Delete account, and confirm. This permanently erases your data.
Locked out? Email support@adaptable.app from the address on the account. Tell us you want the account deleted.
Sign-in and password
- Forgot password — use Forgot password? on the sign-in screen. We email a reset link.
- No confirmation email — check spam, then try signing up again or email support.
Common fixes
- Recipe generation failed — check your connection and try again in a minute. Daily limits protect the AI engine for everyone.
- Allergies — set them in Taste Profile. We block generations that still contain listed allergens when we can detect them. Always double-check ingredients if you have a severe allergy. Adaptable is not a medical device.
- Push notifications — enable them in Profile, then allow Adaptable in iOS Settings → Notifications.
- Shared recipe links — open in the Adaptable iPhone app. If you only have a browser, download Adaptable from the App Store.
Report content
See something abusive, unsafe, or spammy? In the app, use Report on a comment. For a recipe or anything urgent (including a safety issue), email support@adaptable.app with the link and a short description.
We review reports and may remove content or suspend accounts that break our Community guidelines.